A Tradition of Service
In 1980, leaders of the Tennessee Valley Public Power Association set out to assist members that had been experiencing affordability and availability problems with their property-casualty insurance programs. An Insurance Study Committee was formed to examine the feasibility of an association-owned insurance company designed for TVPPA members. The Committee's work culminated in the creation in 1983 of TVPPA's wholly-owned captive insurance subsidiary, Distributors Insurance Company (DIC).
Historically, the key advantage to TVPPA members having their own insurance company – DIC – has been guaranteed availability. During past restrictive market cycles, DIC stood by TVPPA members offering comprehensive coverages at competitive prices while the traditional insurance market abandoned the Valley's utilities.
DIC is flexible, and provides deductible programs, tailored coverage limits, special risk coverages and individual consulting services that other insurance companies often overlook or refuse to offer. The DIC program has the not-for-profit electric utility industry as its exclusive interest.
DIC has developed into a strong financial company. DIC is regulated by and directly accountable to the Tennessee Department of Commerce & Insurance for its operations, financial solvency and ability to pay claims. The nation's foremost actuarial consulting firm examines DIC's premium rating and loss reserving methods annually. A highly respected independent CPA firm conducts an annual GAAP financial audit of DIC.
Daily company operations and service coordination are the contractual responsibility of a major U.S. insurance brokerage and management firm. The firm also manages DIC claims handling activities, which are monitored by a Claims Committee made up of managers from DIC insured utilities.
An active safety and loss control program was a key interest of DIC's pioneering leaders in the early 1980's and it remains a major thrust of DIC's service program today. Regular safety and loss control visits are scheduled at each DIC insured location. Electric, gas, water and wastewater operations are reviewed and appropriate safety methods are routinely presented to employees during these visits. In addition, DIC insureds may purchase tailored safety training services. Further, all DIC Workers' Compensation insureds are eligible to participate in our unique and extremely successful Shared Cost Safety Incentive program, which has returned an average of over $167,000 annually to successful participants.
Since DIC's inception, the objectives that TVPPA leaders originally set as the cornerstone of the DIC program have remained the top priority. The DIC board and staff strive for high quality, consistency and economy in all services in order that the established tradition of quality insurance service will continue.